Privacy Policy | Temponestbackstage

This Privacy Policy describes how Temponest Backstage Systems Ltd. ("we", "us", "our") collects, uses, and discloses information when you visit or interact with our web platform at temponestbackstage.beauty (the "Service").

1. Information We Collect

We collect technical and personal information necessary to deliver commercial stage equipment support and inquiry routing:

Voluntary Contact Information: Name, professional title, corporate email address, phone number, and venue specifications provided via our inquiry form.
Technical Diagnostics & Telemetry: IP addresses, browser specifications, operating system versions, referring URLs, and device viewport metrics captured automatically upon page loads.
Local Storage State: User preferences regarding cookie consent banners stored strictly within local browser storage (`temponest_cookie_consent`).

2. How We Use Your Information

We process collected data exclusively for valid operational and legal purposes:

To process quote requests for stage lighting systems and power distribution rentals.
To route emergency technical service dispatches to local field technicians.
To monitor web infrastructure bandwidth and prevent DDoS cyber incidents against our servers.
To fulfill legal requirements, tax obligations, and equipment safety auditing compliance.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal data to third-party marketing brokers. Data is shared exclusively with certified venue dispatch partners, server hosting infrastructure providers, and law enforcement authorities when mandated by legal subpoenas.

4. Data Retention & Protection

Technical log files are retained for 90 days prior to automated purging. Client contract records are maintained for 7 years to meet corporate auditing standards. All web traffic is encrypted using TLS 1.3 standard protocols.

5. Your Rights Under GDPR & CCPA

Depending on your geographic location, you possess the right to request access to your personal data, demand corrections, or request deletion of non-essential operational logs. To exercise these rights, submit a request to [email protected].

6. Contact Us

Temponest Backstage Systems Ltd.
84 Stage Crew Way, Suite 400
Performing Arts District, NY 10036
Company No. 89204812